Lilliput SurgeryElms AvenueParkstonePoole, Dorset, BH14 8EETel: 01202 710013
The following services are run, by appointment, at the surgery:
Midwife Antenatal Clinic
Coronary Heart Disease Prevention Clinic
Cervical Smear Clinic
Childhood Immunisation Clinic
Well Baby Clinic
Under 1’s group is 9.30-10.30am Tuesdays in term time at the same place.
Child Health Surveillance
Minor Surgery Services
Well Person Clinic
The practice provides a variety of services for its patients which would normally only be provided in hospital. These include: physiotherapy, counselling and dietary advice. Access to these services is by referral from your GP.
Travel immunisation advice/injections, cervical smears, wound dressing, removal of sutures, routine injections, blood tests, general treatment of minor injuries, ECG tests, flu vaccinations (Oct/Nov), ear syringing, blood pressure checks and asthma and diabetic clinics.
If you have any compliments please would you put them on the NHS Choices website http://www.nhs.uk or let the Practice Manager know. If you have any complaints please follow the in-house complaints procedure which is advertised in reception.
Please telephone between 9.30am - 6.00pm for your results. Do not telephone before the requested time as priority must be given for urgent visits and appointment requests.
Note that the practice has a strict policy regarding confidentiality and data protection and we will only release test results to the person to whom they relate unless that person has given prior permission for the release of this data or they are not capable of understanding the results.
When you take your test you will be told how long it will be before the results are returned to the practice. You will need to know the specific test results that you require. Some tests take longer than others to process. If you have had several tests then the receptionist will not necessarily know whether all the results are back unless you can identify them.
It is your responsibility to check your results and to make an appointment to discuss them with your doctor if your are advised to do so.
Please do not expect the reception staff to have any medical knowledge. They are instructed only to tell you the doctor’s comment on your result. If any test is abnormal or you require further discussion or interpretation then please refer to your doctor.
A sickness certificate completed and signed by the doctor is only required when a period of continuous absence from work due to illness is of eight days' duration or longer. For absence up to three working days no certificate is required. Between three and seven days' absence due to illness is covered by a self certification form (SC2) obtained from your employer. All employers should be aware of these regulations and a fee may be charged for any certificates outside the statutory DSS arrangements.
The partners offer a range of non-NHS services and fees are charged accordingly. Lists of chargeable fees are on display in reception and the waiting rooms.
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