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Patient Information

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Sharing your Record

At the Lilliput Surgery the Clinical Software we use is SystmOne.   It is a secure centralised system that handles the medical records of patients in NHS healthcare settings from primary care to hospitals, social care and mental health.  SystmOne provides clinicians and health professionals with a single shared Electronic Health Record (EHR) which is available in real time at the point of care.

With SystmOne patient data can be shared securely across services - promoting efficiency and standardisation.  Most importantly it enables services to improve the patient experience and deliver safer patient care. 

For SystmOne to provide a fully integrated service with our NHS colleagues we rely on the consent of our patients to share their record.  Should you decide you would prefer not to share your record with NHS health professionals involved in your care, please inform the surgery either in writing or by speaking to the receptionist.

Disabled Access

There are disabled parking facilities available. The surgery is accessible via a ramp to the front entrance as well as steps.

Smoking

Smoking is not permitted on practice premises.

Dogs

No dogs except guide dogs for the hearing/blind are permitted on practice premises.

Baby-changing

Facilities are available within the surgery.

What to do if someone dies

If someone dies, call a doctor. There is no need to move the deceased. It is a legal requirement for a doctor to confirm that someone has died. If the doctor has recently seen the deceased a death certificate can normally be issued. The death will need to be registered at the registry office covering your area. In the case of an unexpected death the doctor will need to notify the coroner who will then advise as to further arrangements.

Visitors from Abroad

Visitors from abroad may be treated as private patients. Please enquire about the current fee scale for this. Payment will be due at the times of service. Visitors from certain countries may be entitled to NHS treatment as temporary residents.
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