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Violent or Abusive Behaviour

Symbol Error 3In keeping with the rest of the NHS, this practice operates a zero tolerance policy with respect to the protection of its staff.

This means that anyone who is violent or abusive in any way (including on the telephone) towards anyone in this practice, be it doctor, members of staff or other patients, may be removed from the practice list with immediate effect and without a second chance. Extreme cases will result in the perpetrator being reported to the police.

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