This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
Powered by
My Surgery Website
Translate this page
Lilliput Surgery
Tel: 01202 710013
Lilliput Surgery, Elms Avenue, Parkstone, Poole, Dorset, BH14 8EE
Tel: 01202 710013
Quick Links
Online Services
Latest News
Search
Home
News
Online Services
Opening Times
Opening Times
When We Are Closed
Prescriptions
Repeat Prescriptions
Prescriptions Fees
Appointments
Appointments
Home Visits
New GP Appointment System 2018
New Patients
How to register
Temporary residents
Non-English Speakers
Our Services
Patient Information
Clinics & Services
Test Results
Sick Certificates
Fees
Insurance & Travel Claims
Staff
Doctors
Nursing Team
Practice Team
Contact Details
Have your say
Survey Results
Survey Report
Friend & Family Test
Friend & Family Results
Practice Charter
Practice Responsibilities
Professional and staff names will be given on request.
Appointments will be made by telephoning 01202 710013 or by calling at the surgery during opening hours. If you need a doctor in an emergency then ring 01202 710013 at all times.
We will try to see you within 20 minutes of your appointment time.
We will visit you at home if you are too ill to come to the surgery.
If you need to speak to your doctor on the telephone the receptionist ill advise you how to do this.
All repeat prescriptions will be ready for collection a minimum of two working days after the request has been recieved.
We have the right to remove patients from our list if they repeatedly and persistently ignore their responsibilities to us and other patients.
You will be treated as an individual and will be given courtesy and respect at all times.
You have the right to be treated with confidentiality.
If you have any queries, compliments or complaints (full procedure explained below), then speak to a member of staff or make an appointment to see the appropriate member of staff. If you have any comments to make regarding our services or suggestions as to how we can improve these for you, please address your letter to the Practice Manager or put a suggestion in the suggestion box provided in the entrance foyer together with your name and address.
Patients' Responsibilities
Please let us know if you change your name, address or telephone number.
Please telephone for urgent appointments as early as possible.
Please do not call out of hours except in a real emergency. Wherever possible, it is best to wait for the next surgery.
Please remember that the doctor of your choice may not always be available due to commitments such as holidays or study leave.
Please do everything you can to keep appointments.
Tell us as soon as possible if you cannot keep any appointment.
If you need a home visit then please telephone the surgery as early as possible. The less time the doctor spends travelling, the more time is available for patients. Please do not ask for a home visit unless you are too ill to come to the surgery.
Results can only be given to the person on whom the test was taken unless authority is given for its release by the doctor.
Please remember to check your stocks before ordering repeat prescriptions. Do not stockpile medicines.
If you are seriously unhappy with us or the services we provide, you have the right to leave our list and register with another practice.
We ask that you treat the doctors and all the practice staff with the same courtesy and respect that you expect from them. You will find that this will lead to a much better and more efficient service.
Further Information
GP Earnings
Other information & downloads
Flu Vaccination - Patient Information
Newsletters
Patient Participation Group (PPG)
Your Health Records
Carers Information
Sickness Certificates
Pregnancy Care Planner
Travel Vaccinations
Care Quality Commission (CQC)
Your Health
Family Health
Long Term Conditions
Minor Illness